5 automation solutions for e-commerce
Automation solution(automation)It can open up e-commerce business opportunities. In addition to helping companies streamline their processes, they can also bring new strategies for operations and sales, such as online sales, accounting, warehousing, customer management,B2BorB2CPromotional strategies are making strides towards automated systems.TVPKnow more about technology voucher，5Large automation technology solutions help upgrade and transformation, and successfully applyTVP Technology voucher, the highest you can getHK$60Million grants，The funding ratio reaches75%。
1) Automated email system
The online shop is connected to the automated email system. When the customer has not completed the shopping process after picking the goods in the online shop, the automated email system will send an email reminder to the customer. Such a heartwarming and personalized reminder service rekindles the customer’s desire to shop. Effective strategies to help Internet business strive for greater sales. In addition, the online shop’sVIPPromotional messages and limited-time discount messages are reliable and automated email systems are sent to customers regularly to achieveOptimize customer experienceThe goal is to reduce manpower at the same time.
2) After-sales management automation
“Consumer Vision” is2020The key to success in online marketing in 2010, whether fashion, electronic products or food, customers will crawl texts to refer to other buyers’ comments before shopping online; the more “buyer comments” of a product, the more popular the product is. Therefore, the new A generation of online merchants are dedicated to increasing buyer participation.
As long as the automation function is added to the e-commerce platform, the buyer comment rate can be increased. After confirming that the buyer has received the goods, the system will immediately send out an invitation. This kind of proactive invitation to share prompt messages can get a good response rate, and from the point of view of after-sales management, it also makes the customer’s impression extra points, which is low Cost-effective after-sales management strategy.
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3) Automated inventory management system
Inventory management is a pain point for many online stores, and the problem can be solved by integrating the online store with an automated storage system. When the online store sells goods, the automated inventory management system will update the inventory simultaneously, and the online store can check the real-time inventory record at any time. Automated inventory management system can monitor each itemSKUWhen the inventory volume drops to a preset level, the automated inventory management system will automatically generate order reminders to improve inventory management.
4) Document processing automation
Business operations involve a large number of documents, such as sales orders, delivery orders, reminders, receipts, monthly statements, etc. If the orders are issued manually, it is really time-consuming and troublesome. On the contrary, as long as the automation function is added to the accounting system or the payment system, as long as At the push of a button, the system can automatically generate receipts, which is simple and fast, greatly reducing labor costs and time.
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5) Customer Service Automation
Al Chatbotscan24/7In response to customer inquiries, when a customer types in a keyword, the system can give a preset reply instantly, and it can even help customers make choices during online shopping.AI chatbotsTechnology is accelerating its evolution and has become an indispensable tool for e-commerce.
Science and Technology Plan + Funding Enterprise Upgrade Outlet
In addition to the automation systems mentioned above, many companies are also adding automation solutions at full speed according to their operational needs. Under the Technology Voucher Funding Scheme, these solutions can apply for government funding.
Find the right oneSystem supplier quotationIt’s not easy. The technology voucher consultant can become your private technology + funding think tank, providing advice on the best technology solutions, maximizing the benefits of technology voucher funding, and letting you do your best.
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