Technology Voucher CRM Discovers Customer Needs

The Technology Voucher Programme (TVP) subsidizes Hong Kong enterprises to apply technology systems at a ratio of two-thirds and a cumulative cap of 400,000. TVP-hk technology voucher consultant will introduce three series in a row, introducing enterprise resource planning system (ERP), customer relationship management system (Customer Relation Management system, CRM) and website system (Website system) applications in various industries Happening.

This episode will introduce CRM. For many small and medium-sized enterprises, “customer relationship” is naturally a blow-up with customers, or greetings in big times, like a relationship with friends. From a commercial point of view, these practices are not problematic, but to maintain and manage customer relationships in a more scientific and systematic way, information technology will be used. CRM is a software system that allows companies of different sizes to organize, automate and synchronize any interaction with customers. It can assist companies in marketing, sales, after-sales service and support. Modern CRM can mostly analyze customer interaction processes and strengthen The relationship with customers allows customers to discover their own needs and turn them into sales.

 

Pest Control Company Quickly Responds to Enquiries with Technology Voucher CRM

This industry has always been more traditional. After receiving an order, it will send a master to the house to carry out pest control work, and seldom use technology systems. After discussing with the technology voucher consultant, the person in charge decided to apply for the technology voucher plan. It is recommended to use CRM to automate the inquiry process, record customer order records, and provide more personalized after-sales service and solutions, so as to enhance customer loyalty and create changes. Good reputation. CRM has a very powerful function, that is, it provides referral rewards. Old customers can introduce relatives and friends to visit and earn points, and they can get discounts on their next purchases. The technology voucher CRM has greatly improved the customer experience. At the same time, because it can more accurately grasp the needs of customers, the work of the master has become more efficient, which reduces a lot of costs in disguise.

Quick reference: Apply for the Technology Voucher Plan Lazy Pack

Technology Voucher CRM Helps Consulting Company Assignment Inquiry

Business consulting companies receive a lot of phone inquiries every day. As the colleagues in charge of answering calls have to respond to customer questions immediately, they need to undergo certain training to be competent. Once employees leave, they must be retrained, and experienced consultants are required for the time being. As an answerer, the cost is quite expensive. The technology voucher consultant introduced the various functions of CRM. Among them, the Call center software is very suitable for the company to use. Since the consulting company is not familiar with the relevant software, the consultant also acts as an intermediary for the technology voucher. He introduced several CRM suppliers who are willing to provide quotations, and finally chose The one with the lowest price and reasonable service. Now the operator only needs to follow the CRM prompts to answer the telephone enquirer. Not only can the question be answered quickly, but more importantly, the enquirer can be classified immediately. The CRM system automatically assigns the sales lead to different consultant teams for follow-up. If you have a preliminary grasp, it will naturally be more convenient to contact. The technology voucher CRM has increased the productivity of business consulting companies and reduced the cost of training at the same time. It is a very successful example of technology voucher.

 

Integration of Technology Voucher CRM and Online Stores Plays Synergies

For young entrepreneurs, online stores are the best option. After several years of operation, the online store has gradually become better. However, the original online store platform cannot be integrated with other CRM platforms due to closed programming methods. Therefore, the technology voucher consultant suggested finding a supplier to rebuild the new one. The online store is integrated with CRM. The browsing behavior and purchase records of online store members are collected in the CRM. Through the customer classification function (Segmentation) in the system, targeted promotion and discounts are provided to each category. The website is also based on CRM Personalized analysis, showing product recommendations suitable for customer tastes, increasing sales and customer satisfaction.

More cases: Successful examples of pet shop technology vouchers

Successful examples of technology voucherTVP-hk

TVP-hk.com The technology voucher consultants focus on their professions and have assisted hundreds of corporate clients to successfully apply for the technology voucher program. The cloud CRM system can improve the company’s operational efficiency and reduce manpower. We can do it together because we all use technology voucher CRM. Customers bring high-quality services. Know more about technology voucher, to be the nextSuccessful examples of technology voucher，Please contact TVP-hk Technology Voucher Consultant now (+852 9867 6897)

The appointment system reduces the number of people and the clinic avoids the epidemic area

In the outbreak of pneumonia in Wuhan, it is necessary to avoid crowds regardless of whether you can get masks or not. However, medical centers or clinics have become difficult animals due to the time required for doctor consultations and the large number of patients. The “Clinical Management System” specially designed for clinics and medical institutions can handle everything from appointment registration to medical record management. Electronic management of medical records not only increases efficiency, but also reduces manual errors. Some medical institutions connect the clinic management system to the retail management system (POS), and the sales of other products such as health products can also be comprehensively managed. The clinic management system is a funded TVP project under the TVP Technology Voucher Program. Successfully apply for the TVP Technology Voucher and the subsidy amount can reach HK$400,000.

TVP Technology Voucher Program FAQ

 

Clinic management system digitizes operations

Generally speaking, the operating process of medical services is：

Registered patients->Waiting for registration->Doctor interview/diagnosis and treatment->View medical records and prescribe medication->Take medicines, receipts and fake papers

 

The clinic management system is aimed at the above process and provides the following functions：

Registered patients/waiting for consultation	Doctor interview/diagnosis	View medical records and prescribe medication	Take medicines, receipts and fake papers
Patient records Appointment consultation	Medical records management Copy medical records	快Enter prescription quickly Preset prescription remarks Patient Special Care Guidelines	Print sick leave certificate Print prescription Print receipt Print drug label

 

Make good use of the technology voucher subsidy system to upgrade

The clinic management system is suitable for physical therapy centers, Chinese medicine clinics, dental clinics, veterinary clinics, western medicine clinics, psychological counseling centers, and other medical centers that require appointments. In addition to standard system solutions, it can also be extended to retail management systems (POS) or drug/product inventory systems, allowing medical institutions to fully manage all drug or product sales. Under the Technology Voucher Scheme, joint medical institutions or medical groups can make good use of the funding to upgrade and update the group webpage while purchasing the “clinic management system”.

Being able to provide customers with more user-friendly web pages will not only help enhance the image of the group, but also increase web traffic and enhance interaction with customers. The new web design trend emphasizes the CMS (content management system) function, which can easily edit web pages, including updating the text or pictures in the web pages, so that the web pages can release important information and promotional messages at any time. In addition, chatbot functions and dynamic web pages are also indispensable web functions.

Technology Voucher Teaching：Make good use of funding to improve document handling

 

System suppliers need to check prices

Because the clinic management system is a specialized system solution, the system supplier should be a technology company specializing in this field in order to provide a competitively priced system solution and provide proper after-sales maintenance and maintenance. (Request to recommend “Clinic Management System Supplier”)

TVP Technology Voucher is a subsidy program that subsidizes local enterprises to upgrade and transform through technology solutions (Successfully apply for TVP Technology Voucher Program funding, you can get funding for 2/3 of the project cost). The funding for the TVP Technology Voucher Program is up to HK$400,000, but the application involves rigorous procedures. The TVP Technology Voucher Consultant can follow up on TVP Technology Voucher application, supplier network, and technology project management. It is your professional technology consultant.

If you want to know more about the clinic management system or TVP technology voucher program, please contact us. Professional TVP technology voucher advisory services, richSuccessful caseGuarantee.

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