Apply for technology voucher or D-Biz? Digital Transformation Funding Lazy Pack

Know more about technology vouchers: TVP and D-Biz funding point selection?

Regardless of all walks of life, digital transformation has become a way for SMEs to survive. For SME bosses who intend to transform, they must not only solve how to apply technological solutions to their own businesses, but also solve the additional capital required for digital transformation.Technology Voucher Scheme(TVP)And remote business plan(D-Biz)They are all funding programs to support SMEs in upgrading and transforming their businesses. To fight for funding to catch up with the digital transformation express, we must first understand the funding targets and content of the two funding programs.

 

Systematic management process of digital business and enterprise management

Regardless of digital business technology solutions or corporate management systems, what is to be achieved is not only to simplify human work with technology solutions, but more importantly, to make the entire operation process systematized and procedural to reduce errors and improve efficiency.

Popular digital business solutions include: CRM system,POS system, Big data analysis, cloud technology,Automated marketing plan; Commonly used systems for business management include:ERP system, Accounting system,Human Resource Management System, Inventory management system, etc.; technological solutions starting from the overall company operation and marketing level include:Web Design, Inter-system API application programming interface orProcess automation solutionWait. The above-listed are all popular SME technology services and solutions for digital transformation and productivity enhancement.

Digital marketing：Still grabbing new customers? Omnichannel Marketing teaches you how to do O2O marketing

 

TVP Technology Voucher VS D-Biz Funding

Let me briefly talk about the funding overview of the TVP Technology Voucher Program and D-Biz. The TVP Technology Voucher Program was introduced in 2016. After several rounds of optimization measures, the latest funding ceiling has been increased to HK$600,000, and the funding ratio is 75% of the project cost. , The maximum number of approved projects is 6. D-Biz was launched in May 2020 and is one of the measures of the government’s “epidemic prevention and anti-epidemic fund”. The purpose is to support enterprises to continue to operate and provide services through information technology solutions for remote work or service mode during the epidemic.

Although both TVP and D-Biz are funding programs to support digital transformation of enterprises, they have their own characteristics. Small and medium-sized enterprises can, based on the enterprise transformation plan, the urgency of the required funds, and the amount of funding, to maximize the deployment of funding and digital Transformation plan.

 

One table to see the main points of the two major funding schemes

TVP Technology Voucher Subsidy Scheme Remote Business Plan D-Biz

Cumulative funding

Amount

 Limited to HK$600,000 HK$300,000 is the upper limit
Application deadline Applications are accepted throughout the year October 31, 2020 is the final application deadline
Funding scope Technological services and solutions to improve productivity or upgrade and transform business processes Applicable to 12 IT solution categories:

1)Online business, such as: opening an online shop, developing mobile apps, online order systems, SEM and digital advertising

2)Online order and delivery, intelligent self-service system

3)Online customer service and promotion

4)Customer digital experience upgrade (e.g. use to build chatbot, develop AR, develop VR, purchase data to improve user experience)

5)Digital payment/mobile device retail management system

6)Online/cloud financial management system

7)Online/cloud human resource management system

8)Remote document management, cloud storage and remote access services

9)Online meeting tools

10)Virtual team management and communication

11)Network Security Solution

12)Other online/tailor-made/cloud business support systems
Funding form 3:1 matching funding model, providing funding not more than 75% of the actual cost 100% subsidy, the maximum subsidy for each project is HK$100,000
Appropriation arrangement Initial funding: 25% of funding

Final grant: the remaining 75%

The final grant will be issued after the project is completed and the final report is accepted.

 Initial funding: 30% of funding

Final appropriation: remaining 70%

The final grant will be issued after the project is completed and the final report is accepted.

According to the latest measures of the TVP Technology Voucher Funding Scheme in September,The technology voucher “accumulated funding amount” is loosened and funding is up!, Different companies under the same shareholder no longer need to “share” the HK$600,000 technology voucher subsidy amount. This is great news for the bosses who invest in the network, and the application for technology voucher enquiries will be doubled immediately.

 

SMEs without IT professionals are a high-risk group

Regardless of whether it is a technology voucher funding program or a D-Biz funding program, the key is always to purchase appropriate technology solutions for the company. For small and medium-sized enterprises that do not have dedicated IT staff, since no one can examine the rationality of the plan and follow up the implementation and execution, the risk of purchasing technology solutions is extremely high. In addition, the funding plan has a standard quotation procedure, and the technical details and timetable required by the quotation content must be accurately determined to avoid any gap in implementation and fail to achieve the expected results. For SMEs to purchase technology solutions, professional technology consultants are indispensable.

Our TVP technology consultant team has a wealth of successful experience in TVP technology voucher applications and D-Biz applications. From technology solutions and technical advice, supplier selection, funding application consulting to project management consulting, we provide you with a one-stop technology program + funding consultation service. The application is free of delay, and the technology upgrade is taken!

Free technology voucher funding application evaluation, please contact TVP-hk.com consultant now (+852 9867 6897 or [email protected])

5 key influences on the effectiveness of the procurement CRM system

Know more about technology voucher: 5 key influences on the effectiveness of procurement CRM system

The advent of the digital marketing era has changed the customer management ecology and the development of CRM systems. In the multi-channel and even omni-channel sales model, the CRM system can not only grasp the full picture of customer information, strengthen sales management, and optimize processes, but also play an important role. Business opportunities for enterprises to increase revenue and expand sources. With the development of technology and the combination of different marketing tools, the consideration of the procurement CRM system will have a new impact. The following share the key to allow companies to choose the appropriate CRM system supplier according to their operational needs and goals.

With TVP technology voucher funding, companies/institutions can make good use of the funding to purchase CRM systems.TVP Technology VoucherThe funding amount is as high as HK$600,000, and the funding ratio is as high as 75% of the project. Successfully applying for TVP technology voucher funding can pave the way for operational upgrades. However, the purchase of TVP technology voucher projects needs to follow the standard quotation procedure. Applicants should first familiarize themselves with the TVP technology voucher procurement procedures and how to deal with the issue of quotation by technology voucher suppliers, so as not to affect the application.

Further reading:Technology Voucher Quotation Teaching

 

SME CRM System Procurement Guide

1) Information integration capability

In terms of marketing efficiency, after emails, SMS, social networking sites, and APP push and broadcast the messages sent to customers, can customers’ open rate, click rate, and conversion rate of the messages be collected and analyzed by the CRM system? In the sales process, can the customer’s order records in the POS system, delivery information and payment records in the ERP system be connected to the CRM system? In the digital age, companies and customers interact through multiple channels. Therefore, customers must conduct comprehensive data analysis and integration to obtain meaningful customer management insights. Does the CRM system have the ability to integrate with other systems and exchange information? Function will be very important.

 

Popular technology voucher items for SMEs:ERP three single application cases

2) Customization feasibility

If the CRM system has the standard functions required by the enterprise, it can reduce the cost of customized development. This is the basic consideration for selecting the CRM system plan. However, the business operation mode and the required plan are not the same. Customized development is carried out on the CRM system. Can make the system fully meet the needs of the enterprise. In addition, the CRM system is the core system of business operations. It will be used for many years after it is added. Therefore, the demand for customization of the system in response to the transformation of corporate marketing models will continue to appear in the future. Can the CRM system be adapted to the enterprise? Requirements, customized development is another consideration principle. If the underlying design principles of the CRM system cannot be changed, it will hinder its customized development function, which will not only increase the cost of customization in the future, but may even eventually part ways with the enterprise.

3) Omni-channel communication function

There are many communication options for customers to receive or send messages. If the CRM system limits the communication channels to certain options, the customer experience will lose points. On the contrary, no matter which communication media customers use, companies can interact with customers on a single platform through the CRM system. This kind of omni-channel seamless communication experience not only creates higher customer experience value, but also saves administrative costs for enterprises.

Of course, companies should consider the usual communication media of their main customer groups. Before purchasing a CRM system, they should first consider whether the relevant system has all the functions to support these media. For example, Hong Kong and mainland consumers often use WhatsApp, line, wechat and other communication software to communicate. , The CRM system that the enterprise buys must control the communication requirements of these communication software.

Digital Business:Still grabbing new customers? Omnichannel Marketing teaches you how to do O2O marketing

4) Cloud system and security considerations

Cloud CRM system is an option for many small and medium-sized enterprises. Uploading data to the cloud can save the space and management cost of on-premise hardware in the long run. It also requires only mobile devices to operate the system at any time to improve work efficiency. The cloud CRM system provider is responsible for the maintenance and update of the cloud CRM system, and the company can choose the appropriate payment plan according to the data usage, reducing the fixed cost of the company’s investment in the CRM system, and expanding the scale of the cloud CRM system on demand to meet the growth pattern The needs of the business.

However, the CRM system contains customer consumption records and even highly sensitive information. Enterprises should carefully consider the protection capabilities of cloud CRM system providers, such as whether cloud CRM system providers have relevant information security and data protection certifications.

 

5) Supplier’s long-term potential

In the era of digital marketing, the marketing and customer service models have undergone major changes, and the speed of change in the future may be faster. The R&D and resilience of CRM solution providers will affect the development of enterprises in the long term. If the technology of CRM system providers lags behind others The limitation of enterprise development will bring far-reaching consequences to the enterprise. Therefore, when purchasing CRM solutions, companies must also consider the reputation of the solution supplier and the development blueprint to impulse their overall strength.

Further reading:Successful examples of technology voucher CRM

 

CRM systems are becoming more specialized, TVP consultants can be trusted

The business deployment of each enterprise is different, and the internal process setting and the maturity of the employees to the CRM system application also affect the company’s choice of the CRM system. In terms of supply, the solutions proposed by CRM system suppliers also tend to be more specialized and detailed. Therefore, before making a CRM system procurement decision, the company must first start from the company’s own considerations, otherwise the CRM system construction will be difficult to achieve the original expectations.

Another important consideration is from the perspective of making good use of TVP technology voucher funding, so that the development of the enterprise can be assisted by the most appropriate technology solution. For small and medium-sized enterprises that do not have a dedicated IT manager, a technology voucher consultant is your best assistant.

We have a wealth of experience in TVP technology voucher project application and management. We use first-hand industry and funding information to remove risks and delays for you, so as to provide enterprises with a healthy and fast way in technology transformation and TVP funding applications.

Successful cases of technology voucher:TVP subsidized the purchase of ERP system

We have provided technology voucher consulting services for many well-known brands and organizations, and are also good partners for opening online stores, O2O retailers and even different industries. For free technology voucher funding application evaluation, please contact the TVP-hk.com consultant (+852 9867 6897 or [email protected])

Insufficient project quotation? Variety of suppliers? Technology coupon quotation teaching breaks through resistance

Technology Voucher Quotation Teaching

TVP technology voucher quotation management is the key to TVP technology voucher application, and processing errors will affect the technology voucher application. Below, TVP technology coupon consultants sort out common TVP quotation technical resistance levels and share their experience, so that companies can handle the technology coupon quotation process more easily.TVP Technology Voucher Subsidy SchemeProvide qualified enterprises with a maximum of HK$600,000 in funding to purchase technology solutions. Under the wave of digital business, seeking funding for technology upgrades is the best choice for SME owners to upgrade their strengths.

Popular SME Technology Voucher Projects：Online marketing strategy 4 ways to optimize user experience

 

Know the quotation requirements of technology voucher

First review the 3 key points of TVP technology coupon quotation:

(1)The enterprise must obtain a sufficient number of supplier quotations according to the project value

(2)The enterprise shall provide all copies of the integrity and non-collusion quotation/bid confirmation signed by the supplier.

(3)The purchase of TVP technology voucher should be based on the principle of “the one with the lowest price”. Otherwise, sufficient justification is required and the Innovation and Technology Administration will review and approve it according to the circumstances.

 

TVP technology coupon quotation requirements:

TVP technology project value Number of quotations required
<HK$50,000 At least 2 written quotations
>HK$50,000 At least 3 written quotations
> HK$300,000 At least 5 written quotations
>HK$1,400,000 Open tender

 

The key to dismantling the quotation of technology coupons

For ordinary small and medium-sized enterprises, without internal IT staff, it is not easy to deal with quotations for technology projects. Especially in terms of technical mastery of technology solutions and establishment of supplier networks, the following are common quotation obstacles:

 

1) After sending out the quotation invitation, the supplier response rate is extremely low?

The IT field is extensive, and suppliers focus on their respective categories. If the content of the quotation is not the core category, they will often be coldly treated by the supplier. It is recommended that companies first grasp which type of supplier the plan is provided by, and focus on searching for that type of supplier before making an invitation for quotation. In addition, the Productivity Council, the Trade Development Council, etc. all hold technology exhibitions or symposiums on different themes, through which companies can build a supplier network. If technology projects can be standardized, the list of potential suppliers can be added. By refining the content of the project, it will help to examine which technologies should be standardized.

related articles:Why does the tech voucher supplier “cannot read back” your quotation?

2) In the same quotation invitation, the content of the supplier quotation is different?

In the case of different quotations, it is difficult to compare apple to apple quotations. This may be because the quotations listed in the quotation invitation are not accurate enough. In fact, technology solutions can often be handled by more than one technology or application platform. Therefore, the content of the required solutions should be defined from the technical level, so that suppliers can make a “order-by-drug” quotation.

If the company needs not a single system, but an overall technological solution, for example, when the company wants to implement “Marketing automation“This involves the multi-track integration of CRM systems, email systems, and POS systems, rather than a single system upgrade plan. Since there are so many potential solutions, companies can send out RFI (request for information) before the official quotation to initially collect suggestions from potential suppliers, which helps to sort out the technological solutions needed by the company. In addition, meeting with suppliers can also enable each other to accurately communicate project expectations or restrictions.

 

Digital marketing：5 automation solutions for e-commerce

 

3) TVP technology voucher “lowest price” to drive out good coins?

After technology coupons require companies to make quotations, they choose suppliers based on the principle of “the lowest price” has become a myth among many companies. Especially when technology solutions are the core strategy of a company’s business transformation, it involves the reshaping and continuous development of the company’s operating process. In addition to price considerations, it is also necessary to consider the track record and long-term strength of TVP technology suppliers. In individual cases, if the company thinks that the solution provided by the non-lowest price supplier is more suitable for the company’s interests, it can apply to the Innovation and Technology Administration as appropriate and state the reasons in person. For example, the solution involves certain irreplaceable technologies and the company’s development needs are more suitable. The support of large-scale technology companies is not uncommon. However, success depends on whether the justification provided by the company is sufficient. In addition, the Innovation and Technology Agency has also requested some cases to provide a specified number of cases. The quotation is for reference.

 

4) Technology voucher consultants create maximum added value

As a technology voucher consultant, it is our inevitable added value to assist customers in selecting the most effective technology solutions. Therefore, in the procurement process, we will provide first-hand industry and funding information to allow companies to complete the quotation work. In terms of supplier network support, professional quotation management consulting, and technology voucher applications, we will work with you to provide enterprises with a healthy and fast way in technology transformation and TVP funding applications.

Successful examples of technology voucher：Old school wholesale houses also upgrade TVP subsidized purchase of ERP system

We have provided technology voucher consulting services for many well-known brands and organizations, and are also good partners for opening online stores, O2O retailers and even different industries. Free technology voucher funding application evaluation, please contact TVP-hk.com consultant now (+852 9867 6897 or [email protected])